Computers & Accessories›Laptops›Traditional LaptopsDoorstep repair/ pickup drop or at home repair as per the product feasibility for damages & manufacturing defects with high quality parts & technicians or replacement if repair is not possible.Service valid from date of purchase till plan duration and EW plan will start once MW is over. Unlimited Claim with sum insured.Service contract is email delivered and auto activation is done if purchased along with product on AmazonWear and tear, theft, accessories, intentional damages and brand warranty exclusions are not covered; service contract is not valid if purchased standaloneTo claim call 1800-123-3330 or write to www.oneassist.in or go to Amazon app >> Your Orders Section >> Find your Product order >> Click on “Get Product Support” > Schedule a serviceDoorstep repair in selected geographical Pin codes for manufacturing defects covered by manufacturer with high quality parts & technicians.Plan is valid up to 2 years post manufacturer comprehensive warranty ends.Plan is email delivered and auto activated if purchased along with appliance on Amazon.Wear and tear, theft, accessories, intentional damages and brand warranty exclusions are not covered; plan is not valid if purchased standalone.How to claim: Option A: Go to Acko.com >> Enter your mobile number >> file claim.. Option B: C: Download Acko mobile app >> Enter your mobile number >> file claim. Option C: Go to Your Orders on Amazon app >> Get Product Support >> Schedule a repair. Option D: Call 1800-266-2256.Extended warranty starts from the date when the manufacturer's warranty ends. Manufacturing defects in your product which is part of the original product brand warranty.Quess Care plan is offered by QDIGI services ltd., an authorized service partner for leading brands in our country. All repairs undertaken as per brand standards. We use genuine parts and engage 100% background verified experts.This warranty is applicable only when bought on Amazon along with a new product. Renewed/refurbished products will not be covered.When in need, schedule a service at your convenience from your Amazon account itself by navigating to Your Orders section in your Amazon account > go to the product order > click on Get Product Support > schedule an appointment. We will arrange for a technician to visit your home. Amazon’s Happiness Guarantee applicable. Get full visibility on the status at any point on your Amazon account itself.Amazon will be your single point of contact. No intimation forms or claim forms. Nationwide service network to resolve your problems. Policy is auto activated with Amazon maintaining eligibility.2 VIDEOSTo view this video download Flash PlayerAmazon may provide support via self-help guides or on call or at doorstep, as applicable.If this issue is not resolved, please contact MSI or visit the Service Centre.MSI will repair the product or provide a replacement or Defective certificate, as applicable. The time taken for resolution will be as per MSI warranty policies.Please check for nearest Brand service center in your location. For details click hereReturns will not be accepted if it is an Open Box Delivery orderRemote verification by image/video will be done by AmazonActivation of Windows operating system. Registration on Windows websiteRegistration of device on brands websiteWifi configuration (If customer has wifi )Set up back-up or recovery drive (if customer has pen drive with free space >32GB)Demo and guiding customer on best practices to optimize laptop performance. We will cover Disabling start-up Apps,Disk clean-up and cleaning temp files, Clean boot and System RestoreActivation of MS Office (if preinstalled, with lifetime validity), Antivirus (if preinstalled) OR Activation of Trial Pack for MS Office (1 month validity only) for products without lifetime validity for MS OfficeDownloading & Installing software & hardware updates (pre-requisite : internet connection to be provided by customer)Processor: 12th Generation Intel Core i7-1255U Up To 4.7GHzOperating System: Pre-loaded Windows 11 Home with lifetime validity |Preinstalled Software: MSI Center | In the box: Laptop, Power AdapterDisplay: 36CM FHD (1920x1080), 60Hz 45%NTSC IPS-Level PanelMemory & Storage: 16GB DDR4 Onboard Dual Channel RAM | Storage: 512GB NVMe PCIe Gen3x4 SSDIntel Iris Xe Graphics | 802.11 ax Wi-Fi 6 + Bluetooth v5.2Doorstep repair/ pickup drop or at home repair as per the product feasibility for damages & manufacturing defects with high quality parts & technicians or replacement if repair is not possible.Service valid from date of purchase till plan duration and EW plan will start once MW is over. Unlimited Claim with sum insured.Service contract is email delivered and auto activation is done if purchased along with product on AmazonWear and tear, theft, accessories, intentional damages and brand warranty exclusions are not covered; service contract is not valid if purchased standaloneTo claim call 1800-123-3330 or write to www.oneassist.in or go to Amazon app >> Your Orders Section >> Find your Product order >> Click on “Get Product Support” > Schedule a serviceSort reviews by Top reviews Most recent Top reviews