If you already own another Amazon account associated with the mobile number you provided: Try resetting the password by using the Forgot password? link.You'll receive a one-time passcode (OTP) to your mobile number or email address. Enter the OTP to verify that it's your account. Reset the password or login with OTP and continue shopping on Amazon.Try resetting the password by using the Forgot password? link.You'll receive a one-time passcode (OTP) to your mobile number or email address.Enter the OTP to verify that it's your account.Reset the password or login with OTP and continue shopping on Amazon.If you have an alternative mobile number:Try using that mobile number for this account.If you don't own any other Amazon account linked with your mobile number:It's possible that your phone number previously belonged to someone else. Contact our Customer Service for help.